Richard helps students and faculty with research. In addition to co-ordinating the library's reference desk service, he chooses titles for Celtic Studies, English, and German, teaches students how to find and make sense of print and web resources, co-ordinates the St. Mike’s Research and Academic Skills Centre, assists faculty with their Blackboard course sites, and creates and updates research guides and videos. Richard is also liaison librarian for the Celtic Studies Program, and the German Department.
As an undergraduate, Richard worked at the Carleton University MacOdrum Library in Ottawa. He liked it so much that after receiving journalism and English degrees at Carleton University, he obtained his library qualification at the University of Toronto (MISt, 2004). Richard gained more experience at the Data, Map, Government and Information Services Library (UofT), the Thomas Fisher Rare Book Library (UofT), and the City of Toronto Archives. He joined the Kelly Library in 2004.