Connect with our Care Team
The St. Michael’s College (SMC) offers non-clinical case management services designed to support the academic success and overall wellbeing of SMC students. Our approach to case management is collaborative and coordinated, aiming to support students with navigating student life challenges and staying connected to the resources they need.
Please note that this is not an emergency service, the SMC Care Team operates during regular business hours (9AM to 5PM). If you or someone you know requires immediate attention, please call 9-1-1, and connect to the University of Toronto Campus Safety (urgent line: 416-978-2222).
Who is the Care Team?
Our multi-disciplinary Care Team operates under the Office of Residences and Student Operations. The Team is composed of appointed staff members, such as the Registrars, Manager of Student Wellness, and the Residence Care Coordinators. Our Team meets regularly to devise holistic and personalized support plans with the student. Our goal is to facilitate access to supports, and to assist students in staying connected.
Why would I refer a student or myself to the Care Team?
If you are an SMC student seeking support, or a faculty, staff or community member concerned about an SMC student, we encourage you to reach out. There are many reasons to reach out to the Care Team. Students who are experiencing academic or mental health challenges that are impacting the quality of their overall wellbeing can get connected with the Care Team. The Care Team can also support you if you are feeling concerned about a student, or uncertain about what would be the best resource for a student.
Some of the challenges that students referred to the Care Team face include:
- Financial Pressures
- Food or Housing Insecurity
- Personal Health and Wellness
- Deteriorating Mental Health
- Grief and Loss
- Substance or Behavioural Concerns
What happens after I refer?
Once a referral is submitted, one of our Care Team members will reach out to you to learn more and coordinate next steps with you. The Care Team works from a collaborative and student-centered approach, and as a result, participation in case management is a voluntary process. The Care Team member will meet with the referred student to support them in identifying their goals to support their holistic wellbeing. The Care Team hold regular meetings to develop individualized support plans and make direct connections to bridge students to the resources that will best serve them.
You can submit a Care Referral Form to connect with our team and begin the support process now.
Submit a concern through our Care Referral Form:
For other resources and services in Toronto, call or visit 2-1-1.
In case of emergency,
please call 9-1-1 or visit your nearest hospital.
Your privacy is important to us. Please read the SMC Wellness Privacy Policy to understand how we collect and use your information.