Working from Home: Resources, Tools and Tips

Working from Home: Resources, Tools and Tips

As part of our ongoing efforts to keep our community safe in response to COVID-19, and consistent with the University of Toronto’s related measures and following guidance from public health authorities, we have implemented a temporary special telecommuting arrangement policy in the interests of the health and safety of our staff, faculty, and students. Please review the below instructions to make sure you are have access to the files you need if you have arranged to work remotely.

First, you should use OneDrive to access necessary files from a home computer. To open OneDrive:

  1. Open an internet browser and go to
  2. Click Sign In. When prompted, enter your work email address.
  3. Enter your UTORid and password if prompted.
  4. You should now have access to your OneDrive files.

If you need to add items to your OneDrive from your work computer, click Upload and select Files or Folders. You can then select the files you need. Please make sure necessary files have been uploaded to OneDrive from your work computer before you leave the office in advance of starting to work from home.

Second, you should use online versions of work applications when working from a home computer:

Third, you should enable Call Forwarding from your desk phone. Please note that this process cannot be done remotely.

To enable call forwarding:

  1. On the Home screen of your desk phone, press the Forward button. (If you have 2 or 3 lines, choose line 1, then press the Forward button again.)
  2. Select the Forwarding Type (Always, No answer or Busy).
  3. Enter the number to which you would like calls to be forwarded in the Contact box and press the Enable button.

To disable call forwarding:

  1. On the Home screen of your desk phone, press the Forward button or press the More button, then press the Forward button.
  2. Select the Forwarding Type (Always, No answer or Busy).
  3. Press the Disable key.

Additionally, if you have teleconferencing needs or wish to receive voicemails as emails, send a message to

Concerned about phishing? Report phishing emails directly to You can check suspicious URLs using the following tools:

  • VirusTotal checks files and URLs against a variety of Antivirus engines and threat databases simultaneously.
  • performs a similar check, but also safely captures a screenshot of the page the suspicious URL is pointing to and analyzes it for review.

If you use Zoom for meetings or teaching, be aware that the platform is vulnerable to phishing attacks and meeting disruptions. Take these steps to make the app secure:

    1. Keep the application updated. An update that fixes key vulnerabilities was released on April 1.
    2. Use passwords to protect your meeting, and never post the meeting ID to a public place.
    3. Share meeting passwords securely.
    4. Use waiting rooms to screen meeting participants.
    5. Search for meeting IDs in the app itself instead of clicking meeting links, as hackers have been using false meeting links for phishing.

Read this article for more information on using Zoom in a secure way.

Finally, some departments have been set up to use a VPN or remote desktop while working remotely. If you have not been set up for a VPN or remote desktop connection but would like to be, please contact

VPN users: remember to avoid remotely shutting down your work computer at the end of the day. Instead, exit the VPN session so your work computer remains on for the next time you remotely access it:

Additional resources:

If you have questions or concerns, please reach out to