Library Technician

Closed for Applications

The Library Technician is one of several people who provide regular service to faculty, students, and other library patrons at the Access and Information Services Desk.  They are also responsible for Interlibrary Loans and Intercampus Delivery services, providing services to patrons at the desk, and other assigned duties.

  • Department
    John M. Kelly Library
  • Compensation
    $1,136.73 per 35 hour week See USMC/Steelworkers Agreement for benefits information: https://stmikes.utoronto.ca/wp-content/uploads/2019/05/Final-USW-CA-Clean.pdf
  • Hours
    35 hour work week (Evenings and Sunday) Sunday - Thursday 4:00 p.m. – 12:00 a.m. (Sept. – Apr.) Monday – Friday 12 p.m. – 8 p.m. (May – Aug.)
  • How to Apply
    hr.stmikes@utoronto.ca
  • Terms
    Position Title: Library Technician
    Department: Access and Information Services Department, John M. Kelly Library,

    University of St. Michael’s College

    Compensation: $1,136.73 per 35 hour week

    See USMC/Steelworkers Agreement for benefits information: https://stmikes.utoronto.ca/wp-content/uploads/2019/05/Final-USW-CA-Clean.pdf

    Hours: 35 hour work week (Evenings and Sunday)

    Sunday – Thursday 4:00 p.m. – 12:00 a.m. (Sept. – Apr.)

    Monday – Friday 12 p.m. – 8 p.m. (May – Aug.)

    Terms: This is a full-time position in the United Steelworkers Local 1998. bargaining unit.
    Posting Date: November 20, 2019
    Closing Date: December 8, 2019
    Website: http://stmikes.utoronto.ca/kelly/default.asp
    Apply to: hr.stmikes@utoronto.ca

    Attention:  Human Resources Officer

    (please include position title in subject line of email when submitting resume and cover letter)

    Applications should address the selection criteria with a letter of interest and curriculum vitae that includes the names and contact information for three references. Please submit these items as a single PDF with a file name that begins with applicant’s last name.

    POSITION DESCRIPTION

    The Library Technician is one of several people who provide regular service to faculty, students, and other library patrons at the Access and Information Services Desk.  They are also responsible for Interlibrary Loans and Intercampus Delivery services, providing services to patrons at the desk, and other assigned duties.

     

    BACKGROUND

     The Kelly Library is the largest federated college library at the University of Toronto. It is also one of more than 40 libraries at the university. The Collection is strong in the humanities, including Catholic theology, the Middle Ages, book history and media, Celtic Studies, and English, French, Italian, Slavic and German literature.

    The Kelly Library Archival Collections house the University of St. Michael’s College’s specialized collections. The archival holdings focus on the areas of Catholicism, Christianity, Christian spirituality, and Literature & Language. Highlights include the archives of spiritual writer Henri Nouwen (The Henri J.M. Nouwen Archives and Research Collection), material related to Jean Vanier (1928- ) and L’Arche including, the L’Arche Daybreak fonds, the Faith and Light fonds and more than 2000 tapes of talks given by Vanier and others in the L’Arche movement (L’Arche International/L’Arche Internationale fonds). Other significant collections include the fonds of Canadian writer Sheila Watson (1909-1998), the papers of Irish politician Patrick O’Neill (1875-1938), microfilm copies and originals of the papers of G.K. Chesterton, a 19th Century theatre collection with significant material by and about André Antoine, and the Zola Research Program fonds, including more than 5000 photocopies of letters to and from Émile Zola. These collections actively support the teaching, learning and research needs of USMC students and faculty from all disciplines, and the wider scholarly community. The holdings of the Archival Collections are complemented and supplemented by rare books housed in the Kelly Library Rare Book Collection, including first editions of G.K. Chesterton, John Henry Newman and the personal library of Sheila Watson and her husband and poet Wilfred Watson.

     

    PRIMARY PURPOSE OF POSITION

    The Library Technician provides and supports the services and programs offered by Access and Information Services in the John M. Kelly Library.  The incumbent will work with other staff members to ensure daily duties and projects are delivered in a timely manner.  They should also be flexible with their work hours throughout the year.

    Duties and responsibilities:

    • Circulation and Reference
      • Oversees the closure of the Kelly Library and works with campus security to clear the library with the responsibility with opening the library on occasion
      • Provides circulation service to library patrons, including loans, fines, overdues, and holds while enforcing library policies
      • Helps patrons to find materials at the service desk as well as other faculty services
      • Provides basic reference to all patrons
      • Provides assistance to users of computers, printers, photocopiers, and microform readers
      • Monitors floors, shelves, lifts books, and library materials
    • Kelly Inter Library Loan and Intercampus Delivery Services
      • Manages all aspects of loaning items to other institutions
      • Responds to VDX, mail, email and telephone requests
      • Identifies and retrieves items for loan
      • Charges and discharges items for loan
      • Packages items for loan
      • Prepares invoices and customs forms
      • Maintains statistics
    • Social Media
      • Creates content and provides updates on the library’s social media accounts (Instagram, Twitter, and Facebook)
      • Collaborates with department and other departments to promote events, collections, and services
    • InfoExpress
      • Provides backup to the Kelly InfoExpress Team during vacations, illness, and high-demand periods
      • Assists InfoExpress Team with difficult-to-locate requests
    • Other
      • Internal and external committee work
      • Duties and projects as assigned by Head of Public Services

    Qualifications/Selection Criteria:

    • Library and Information Technician diploma
    • Bachelor’s degree in a humanities discipline (preferred)
    • At least one-year experience full-time library experience in a public services’ circulation position
    • People-oriented; enjoy working directly with customers and the general public
    • Ability to de-escalate situations and make good decisions under pressure
    • Knowledge of various electronic library databases and reference tools
    • Comfortable with learning and using new technologies and applications
    • Knowledge of Microsoft Excel, Microsoft Word and Multimedia platforms
    • Ability to communicate effectively in English in person, on the telephone, and in writing
    • Ability to deal effectively and tactfully with other employees and library patrons
    • Demonstrated ability to perform detailed work
    • Demonstrated ability to establish priorities and to complete work assignments independently
    • Strong problem-solving and analytical skills who can work collaboratively or independently
    • Ability to carry 10 kg of books
    • Ability to push book trucks, shelve books, lift heavy boxes, and move material
    • Must be flexible with work hours and can cover day and evening shifts throughout the year

     

    We thank all applicants for their interest. Only those considered for an interview will be contacted.

     

    The University of St. Michael’s College is strongly committed to diversity within its community and especially welcomes applications from racialized persons/persons of colour, women, Indigenous/Aboriginal people of North America, persons with disabilities, LGBTQ persons, people who take a religiously informed view of human experience, and others who may contribute to further diversification of ideas.

    All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

    If you require accessibility accommodation, please contact Human Resources at 416-926-1300 ext. 7191 or hr.stmikes@utoronto.ca.