Kelly Library patrons can once again hold physical books from the collection in their hands through a new curbside pickup service.
To support the community’s access to materials while also following public health guidelines, library staff can now accept requests from any patron with a valid UTORid through the UTL catalogue for select physical items in the collection that are not held in the Hathitrust Digital Library. These items are then made available for pickup in a safe and appropriately distanced manner.
“Curbside pickup of materials is an exciting move toward reinstatement of our services and in our ongoing effort to support students and faculty,” Chief Librarian Sheril Hook says. “As we launch and evolve the service, the health and safety of our community is a top priority, with safety precautions implemented at each step of the borrowing process, following guidelines outlined by the University of Toronto Libraries and Toronto’s public health authorities.”
After they receive a pickup notice from library staff, patrons can visit to pick up materials between 9 a.m. and 4 p.m. Monday to Friday in front of the library. Visitors using the service will queue in a waiting area and then proceed to approach the window near the book return slot under the awning of the library, and boxes marked with tape on the ground will indicate where patrons should wait in order to maintain a safe physical distance. The library will not be open to visitors indoors, and all pickups will be handled outside. Patrons who cannot come in person can place a note in the catalogue request for their friends or family members to pick up materials for them.
The service makes available materials that have otherwise been inaccessible to patrons in any format during the pandemic. In addition to the physical items now available for curbside pickup, patrons can request a PDF scan of a single book chapter or journal article from the library’s circulating collection not available through Hathitrust. Physical items being lent out will be due back by August 31, 2020, although this date may be updated as plans continue to change during closures.
The Kelly Library has made available full instructions for using the service, including health and safety guidelines and FAQs.