Microsoft Teams Phone will be rolled out to University of Toronto staff and faculty who have individual VoIP phone lines. MS Teams Phone will replace the Communicator 7 soft client application, which is no longer supported by our current telephony provider. University of Toronto VoIP app Communicator 7 will reach end-of-life on April 30, 2023.
University of Toronto’s telecom team is leading the migration and will be communicating specific number porting dates for each division/department. Once a user’s phone line has been ported to MS Teams, they can start using the calling feature immediately.
Please take a few minutes to review the Teams Phone resources page for more information about the features and scope, as well as user guides and frequently asked questions, and feel free to share it with your colleagues.
Leveraging the MS Teams client, which is already installed on most staff and faculty workstations, and eliminating the need to switch between MS Teams and Communicator 7 will greatly simplify the user experience and reduce support calls.
Over recent years, many people have been successfully working remotely using a VoIP soft client without the need of a desk phone, and this is the recommended approach moving forward for current desk phone users.
If you have any questions, please contact voipsupport@utoronto.ca.