As Head of Public Services, Silvia oversees Access and Information Services and the Kelly Library facilities as well as develops public programming for patrons.
Silvia graduated with a Bachelor of Arts (Honours) degree in Art History and Geography from Queen’s University. She pursued a Master of Library and Information Science degree at the University of Western Ontario and has a Master of Education degree from York University. Her primary research interest is around the undergraduate learning experience. Silvia’s past experience as a librarian includes reference, liaison and e-learning work at York University, Brock University and the University of Guelph-Humber.